Skills & Competencies for Grocery Stocker

JOB SUMMARY for Grocery Stocker

Responsible for adequately stocking grocery store shelves.

JOB RESPONSIBILITIES for Grocery Stocker

May also be responsible for new product displays. Prices new items and ensures that price changes are carried out appropriately. Assists customers in finding requested grocery items or with questions regarding pricing. Handles all grocery products in a safe, sanitary manner. Maintains cleanliness and neatness.

Grocery Stocker SALARY RANGE

BASE 50%
$30,496
TOTAL 50%
$30,561
Job Level
A01
Job Code
SM15000375
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Grocery Stocker Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Grocery Stocker skill and competencie below to view definitions.

9 hard skills or competencies (industry competencies) for Grocery Stocker

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -1
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Explains the breadth and scope of FDA codes when ensuring the safety of food supply chains.
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Level 2 Behaviors
(Light Experience)
Reports customer complaints to management to help in food quality or safety investigations.
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Level 3 Behaviors
(Moderate Experience)
Implements food safety policies and management systems to help our organization adhere to FDA food codes.
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Level 4 Behaviors
(Extensive Experience)
Recommends food preparation processes and menu items to ensure adherence to food safety regulations.
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Level 5 Behaviors
(Mastery)
Leads the formulation of procedures for managing food safety incidents or outbreaks of food-borne illnesses.
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2 Industry Competency – Food Handling and Storage
Proficiency Level -1
Skill definition-Properly handling, storing, and maintaining food products in a safe and hygienic manner to prevent contamination, spoilage, and foodborne illnesses.
Level 1 Behaviors
(General Familiarity)
Explains the four categories of food safety hazards: biological, chemical, physical, and allergens.
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Level 2 Behaviors
(Light Experience)
Maintains separation between raw and cooked foods, preventing unnecessary direct contact with ready-to-eat food.
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Level 3 Behaviors
(Moderate Experience)
Prepares internal audit reports that address the specific scope requirements of food safety storage.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the existing product specifications for prepared and sold food items.
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Level 5 Behaviors
(Mastery)
Shares expertise regarding food safety control methods, traceability requirements, and recall procedures.
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3 Grocery Stocker - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Grocery Stocker
Proficiency Level - 4
5 Competency for - Grocery Stocker
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Grocery Stocker

1 Job Family Competencies – Promotion
Proficiency Level -1
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Cites different types of promotional marketing.
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Level 2 Behaviors
(Light Experience)
Compiles analytics of promotional activities to assist in evaluating the effectiveness of campaigns.
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Level 3 Behaviors
(Moderate Experience)
Analyzes reports on promotional activities to assess the effectiveness of initiatives.
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Level 4 Behaviors
(Extensive Experience)
Discusses budgets and contracts, marketing plans, and the selection of advertising media.
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Level 5 Behaviors
(Mastery)
Approves design concepts and marketing strategies for key promotional efforts.
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2 Job Family Competencies – Inventory Control
Proficiency Level -1
Skill definition-Managing and controlling the availability and sufficiency of supplies to balance supply, meet demands, and ensure a functional supply chain.
Level 1 Behaviors
(General Familiarity)
Cites the advantages and disadvantages of inventory control in supply chain.
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Level 2 Behaviors
(Light Experience)
Classifies goods in the company inventory as per their technical characteristics.
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Level 3 Behaviors
(Moderate Experience)
Analyzes inventory inputs and outputs to identify the right amount of stocks to meet demands.
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Level 4 Behaviors
(Extensive Experience)
Creates inventory metrics to assess the performance of inventory control systems.
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Level 5 Behaviors
(Mastery)
Builds risk assessment models to ensure accurate control and forecasting of inventories at optimal levels.
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3 Grocery Stocker - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Grocery Stocker
Proficiency Level - 4
5 Competency for - Grocery Stocker
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Grocery Stocker

1 Core Competencies – Scheduling
Proficiency Level -1
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Cites examples of effective scheduling skills, including data entry, customer service, and appointment setting.
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Level 2 Behaviors
(Light Experience)
Documents different kinds of communications related to work schedules, such as memos, emails, and reports.
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Level 3 Behaviors
(Moderate Experience)
Administers phone calls and emails to respond to customers' inquiries regarding upcoming or scheduled appointments.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with workforce management professionals to integrate scheduling optimization tools.
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Level 5 Behaviors
(Mastery)
Authorizes the planning schedules of companies and organizations that operate in various industries.
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2 Core Competencies – Products And Services
Proficiency Level -1
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Cites examples of how customers use our business's products and services.
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Level 2 Behaviors
(Light Experience)
Describes our organization's current marketing campaign.
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Level 3 Behaviors
(Moderate Experience)
Announces and explains updates of products and services and delivery.
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Level 4 Behaviors
(Extensive Experience)
Enhances employees' understanding of several sets of interrelated products and services and their interdependence.
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Level 5 Behaviors
(Mastery)
Conceives and plans our business’s future structure according to the target market and P/S strategy.
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3 Grocery Stocker - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Grocery Stocker
Proficiency Level - 4
5 Competency for - Grocery Stocker
Proficiency Level - 5

Summary of Grocery Stocker skills and competencies

There are 9 hard skills for Grocery Stocker, FDA Food Code Compliance, Food Handling and Storage, Cross Merchandising, etc.
2 general skills for Grocery Stocker, Promotion, Inventory Control.
7 soft skills for Grocery Stocker, Scheduling, Products And Services, Standard Operating Procedures (SOP), etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Grocery Stocker, he or she needs to be proficient in Scheduling, be proficient in Products And Services, and be proficient in Standard Operating Procedures (SOP).

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